Please read these Terms of Use (“Terms”) carefully, as they govern your access to and use of the Services (as defined below) and include important information about your legal rights. By accessing or using the Services, you agree to be bound by these Terms. If you do not understand or accept these Terms, you must refrain from using the Services.
Welcome to Tillion’s website (the “Website”), which is owned and operated by Tillion, Inc. (“Tillion” or “Company”).
These Terms govern your access to and use of Tillion’s products, services, applications, platforms and websites (“Services”).
Some features of the Services may have additional terms, which will take precedence if they conflict with these Terms.
For purposes of these Terms, “you” and “your” means you as the user of the Services. If you use the Services on behalf of a company or other entity then “you” includes you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms, and (b) you agree to these Terms on the entity’s behalf.
Tillion and you are collectively referred to as the "Parties" and individually as a "Party".
You must be at least 18 years old to use the Services. By accessing or using the Services, you represent and warrant that you are 18 years of age or older. If you do not meet this age requirement, you are not permitted to access or use the Services.
3.1 What you can do. We hereby permit you to access and use the Services solely for your personal, non-commercial purposes, provided you comply with these Terms, all applicable laws, and any additional guidelines, policies, or documentation we provide. If any software, content, or other materials owned or controlled by us are made available as part of the Services, we grant you a personal, non-exclusive, non-assignable, non-sublicensable, and non-transferrable license to access, display, and use such materials strictly for the purpose of enabling your use of the Services as permitted by these Terms.
3.2 What you can’t do. When using the Services, you must follow these Terms and all applicable laws. The following actions are strictly prohibited:
Any violation of these restrictions may lead to termination of your access to the Services and additional legal consequences.
3.3 Software. Our Services may include software, such as mobile applications, that you can download and that may automatically update to provide you with the latest features and improvements. Some of this software may incorporate open-source components, which are subject to their own licenses. These licenses are made available to you as part of your use of the software.
3.4 Feedback. We welcome feedback, comments and suggestions for improvements to the Services (“Feedback”). You acknowledge and expressly agree that any contribution of Feedback does not and will not give or grant you any right, title or interest in the Services or in any such Feedback. All Feedback becomes the sole and exclusive property of the Company, and the Company may use and disclose Feedback in any manner and for any purpose whatsoever without further notice or compensation to you and without retention by you of any proprietary or other right or claim. You hereby assign to the Company any and all right, title and interest (including, but not limited to, any patent, copyright, trade secret, trademark, show-how, know-how, moral rights and any and all other intellectual property right) that you may have in and to any and all Feedback.
3.5 Beta Features. We may offer beta or test features as part of our Services. These features are subject to change and may have additional terms or limitations. Use of beta features is at your own risk, and we do not guarantee their stability or performance.
4.1 Input and Output. You may provide input to the Services (“Input”), and receive output from the Services based on the Input (“Output”). Input and Output are collectively “Content.” You are responsible for Content, including ensuring that it does not violate any applicable law or these Terms. You represent and warrant that you have all rights, licenses, and permissions needed to provide Input to our Services.
4.2 Ownership of content. As between you and Tillion, and to the extent permitted by applicable law, you (a) retain your ownership rights in Input and (b) own the Output. We hereby assign to you all our right, title, and interest, if any, in and to Output.
4.3 Use of Your Content. As part of your use of the Services, you may have the ability to post, upload, or submit content, including input provided to the Services and any resulting output (collectively, “Your Content”). While you retain ownership of Your Content, the Services, including all underlying technology and tools used to produce outputs, remain the property of the Company, its affiliates, and licensors.
To operate and enhance the Services and in order to comply with our legal obligations (the “Purposes”), you grant us a global, royalty-free, transferable, sub-licensable, and irrevocable license (while Your Content is stored with us) to access, use, store, cache, modify, reproduce, display, publish, distribute, and transmit Your Content. This license allows us to operate and improve the Services, generate outputs based on your inputs, and make Your Content accessible to third parties we work with to provide the Services, as needed to fulfill these Purposes.
We may review, edit, or remove Your Content at any time and for any reason, as permitted by law. By submitting Your Content, you confirm that you have the necessary rights and permissions to provide it and that it does not infringe on copyrights or other proprietary rights. If your submission includes protected material, you must ensure you have the appropriate legal authority to grant the rights outlined above.
4.4 Similarity of content. Due to the nature of our Services and artificial intelligence generally, output may not be unique and other users may receive similar output from our Services. Our assignment above does not extend to other users’ output or any Third Party Output.
4.5 Accuracy. Artificial intelligence and machine learning are dynamic and evolving fields. We continuously work to enhance our Services to improve their accuracy, reliability, safety, and overall effectiveness. However, due to the inherent probabilistic nature of machine learning, the Services may, at times, produce Output that is inaccurate or incorrect.
By using the Services, you acknowledge and agree to the following:
4.6 Data Subject Rights. You have certain rights regarding your personal data, including the right to access, rectify, erase, restrict processing, object to processing, and data portability. To exercise these rights, please contact us at: privacy@tillion.ai.
5.1 Creating your account. To access certain features of the Services, you are required to create an account or link an existing account, such as your Apple or Google account (referred to as your “Account”). You agree to provide accurate, complete, and up-to-date information when setting up your Account. You can review and update your Account information through your profile settings.
You are solely responsible for all activities that occur under your Account and for safeguarding the confidentiality and security of your password. We are not responsible for any actions or omissions on your part related to your Account. If you suspect or become aware that your Account or password has been stolen, misused, or otherwise compromised, or if there is any unauthorized access or use of your Account, you must notify us immediately at: support@tillion.ai.
Additionally, you agree not to create a new Account if your previous Account was removed or if you were banned from accessing our Services, unless we provide written permission to do so.
5.2 Billing. If you purchase any Services, you will provide complete and accurate billing information, including a valid payment method. For paid subscriptions, we will automatically charge your payment method on each agreed-upon periodic renewal until you cancel. You’re responsible for all applicable taxes, and we’ll charge tax when required. Failure to pay these fees and taxes will result in the termination of your access to the paid Services. If you're under the age required to form a binding contract in your jurisdiction, you must obtain your parent's or legal guardian's permission before making any purchases.
You agree that (a) if you purchase a recurring subscription to any of the Services, we may store and continue billing your payment method (e.g. credit card) to avoid interruption of such Services, and (b) we may calculate taxes payable by you based on the billing information that you provide us at the time of purchase.
All subscriptions are payable in accordance with payment terms in effect at the time the subscription becomes payable. Payment can be made by credit card, debit card, or other means that we may make available. Subscriptions will not be processed until payment has been received in full, and any holds on your account by any other payment processor are solely your responsibility.
5.3 Changes. We may change our prices from time to time. If we increase our prices, we will give you at least 30 days’ notice and any price increase will take effect on your next renewal so that you can cancel if you do not agree to the price increase.
5.4 Cancellation. You can cancel your paid plan at any time. Payments are non-refundable, except where required by law. Following any cancellation by you, however, you will continue to have access to the paid Services through the end of the subscription period for which payment has already been made. These Terms do not override any mandatory local laws regarding your cancellation rights.
6.1 Termination and Account Actions. If you violate any provision of these Terms, all licenses granted to you by the Company will immediately and automatically terminate. The Company also reserves the right to suspend, disable, or delete your Account and/or access to the Services, in whole or in part, at any time and for any reason, with or without prior notice. If your Account is deleted due to a suspected breach of these Terms, you are prohibited from re-registering for the Services under a different name. In cases of Account deletion, the Company may, but is not obligated to, remove any of Your Content. The Company is not responsible for any failure to delete, or for the deletion of, Your Content. Any sections of these Terms that, by their nature, are intended to survive termination will remain in effect even after termination by either you or the Company. Termination does not limit the Company’s ability to pursue any other rights or remedies available under the law or in equity.
6.2 Appeals. If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting our support team at: support@tillion.ai
Our services may provide links to Third-Party Services such as websites, applications, resources, Content, or other products or services created, hosted, or made available by third parties (collectively referred to as the "Third-Party Service"). Third-Party Services may be provided in part by other third parties, such as technology, development, or payment services. Your interaction with any Third-Party Service is with the third party providing that service, and you use them at your own risk. Tillion does not make any warranties, expressed or implied, and is not responsible for the Third-Party Services or their providers, including but not limited to the accuracy or completeness of information provided by these services, or the privacy practices of any third party. Any inclusion of Third-Party Services or links to them on the Services does not imply endorsement or approval by Tillion. Even if a Third-Party Service links to, or is linked by, the Services, Tillion is not responsible or liable for any Content or practices of the third party and its Third-Party Service. Some parts of our Services may include output from Third-Party Services ("Third-Party Output"). We do not control or endorse Third-Party Output, and you use it at your own risk. If we transfer your data outside the EU/EEA or California, we ensure adequate protection through mechanisms such as Standard Contractual Clauses or other appropriate safeguards.
8.1 Ownership of the Services. The Services, including their design, layout, text, graphics, images, logos, proprietary content, and any other materials, are protected by copyright, trademark, and other intellectual property laws. The Company retains full ownership of all rights, titles, and interests in the Services, including all associated intellectual property rights. You agree not to take any action that conflicts with or undermines these ownership rights. Except for Your Content, all rights related to the Services, including the right to create derivative works, are exclusively reserved by the Company and its licensors.
8.2 Ownership of Trademarks. The Company’s name, trademarks, logos, and all related branding elements - such as product and service names, designs, and slogans—are trademarks of the Company. Other trademarks, names, logos, or designs appearing on the Services are the property of their respective owners, who may or may not be associated with, endorsed by, or affiliated with the Company.
Our Privacy Policy, available at: www.tillion.ai/legal/privacy-policy, provides detailed information about our data collection, use, and sharing practices, including our use of cookies and similar technologies. By using our Services, you consent to our privacy practices as described in the Privacy Policy.
You represent that your use of the Services complies with all applicable laws.
THE WEBSITE, THE SERVICES, AND ALL CONTENT AND OTHER ITEMS MADE AVAILABLE BY TILLION ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, OR QUIET ENJOYMENT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. TILLION AND ITS AFFILIATES AND LICENSORS MAKE NO WARRANTIES THAT THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED, ACCURATE, ERROR-FREE, SECURE, OR FREE FROM LOSS OR ALTERATION, OR THAT ANY CONTENT WILL BE AVAILABLE FOR USE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TILLION ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY: (I) ERRORS, MISTAKES, OR INACCURACIES OF DATA OR INFORMATION POSTED, DISPLAYED, PUBLISHED, OR MADE AVAILABLE FOR DOWNLOAD OR USE ON THE WEBSITE OR THROUGH THE SERVICES; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM THE USE OF THE WEBSITE OR SERVICES; (III) INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE OR SERVICES; OR (IV) DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY NOT UNDER TILLION'S CONTROL.
YOU ACCEPT AND AGREE THAT ANY USE OF OUTPUTS FROM OUR SERVICES IS AT YOUR SOLE RISK. OUTPUT MAY NOT ALWAYS BE ACCURATE OR FACTUAL, AND YOU WILL NOT RELY ON OUTPUT AS A SOLE SOURCE OF TRUTH, FACTUAL INFORMATION, OR AS A SUBSTITUTE FOR PROFESSIONAL ADVICE. TILLION DISCLAIMS ALL RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS, OR APPROPRIATENESS OF OUTPUT AND ANY DECISIONS OR ACTIONS BASED ON IT.
TO THE EXTENT NOT PROHIBITED BY LAW, YOU AGREE THAT IN NO EVENT WILL THE COMPANY ENTITIES BE LIABLE (A) FOR DAMAGES OF ANY KIND, INCLUDING INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOSS OF USE, DATA, PROFITS, BUSINESS INTERRUPTION, OR ANY OTHER DAMAGES OR LOSSES ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES), HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER UNDER THESE TERMS OR OTHERWISE ARISING IN ANY WAY IN CONNECTION WITH THE SERVICES (INCLUDING ANY OUTPUT) OR THESE TERMS AND WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE), EVEN IF THE COMPANY ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, OR (B) FOR ANY OTHER CLAIM, DEMAND, OR DAMAGES WHATSOEVER RESULTING FROM OR ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, OUTPUT, OR THE DELIVERY, USE, OR PERFORMANCE OF THE SERVICES OR OUTPUT.
THE COMPANY ENTITIES’ TOTAL LIABILITY TO YOU FOR ANY DAMAGES FINALLY AWARDED SHALL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100), OR THE AMOUNT YOU PAID THE COMPANY ENTITIES, IF ANY, IN THE PAST SIX (6) MONTHS FOR THE SERVICES (OR OFFERINGS PURCHASED ON THE SERVICES) GIVING RISE TO THE CLAIM.
SOME COUNTRIES AND STATES DO NOT ALLOW THE DISCLAIMER OF CERTAIN WARRANTIES OR THE LIMITATION OF CERTAIN DAMAGES. IN SUCH CASES, THESE TERMS LIMIT OUR RESPONSIBILITIES ONLY TO THE MAXIMUM EXTENT PERMISSIBLE IN YOUR COUNTRY OR STATE OF RESIDENCE, AND YOU MAY HAVE ADDITIONAL RIGHTS.
THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE-STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
You agree to defend, indemnify, and hold Tillion, its affiliates, and their respective employees, contractors, agents, officers, and directors (collectively, the "Company Entities") harmless from any and all claims, damages, obligations, losses, liabilities, costs, debt, or expenses (including attorneys' fees and costs) arising out of or related to: (a) your use or misuse of the Website or Services; (b) your violation of these Terms (including any Tillion policy referenced in these Terms) or any applicable law or regulation; (c) your violation of any third-party rights; (d) any Content that you post, upload, interface with, transfer, process, use, or store in connection with the Website or Services; or (e) your negligence or willful misconduct.
If you are obligated to indemnify any Company Entity under this section, you agree that Tillion (or, at its sole discretion, the applicable Company Entity) has the right to control any action or proceeding, including determining whether to settle and on what terms. You further agree to fully cooperate with Tillion in the defense or settlement of any claim.
You are responsible for any violations of these terms by anyone who uses the Services with your permission or by using your account without authorization. If you use the Services to assist someone in violating these terms, it is also considered a violation. These terms apply to anyone who accesses or uses the Services, and each provision will apply to any action directly or indirectly taken, authorized, facilitated, promoted, encouraged, or permitted by a user of the Services, even if that person did not violate the provision themselves.
PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. IT CONTAINS PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.
15.1 Mandatory Arbitration. You and Tillion agree to resolve any claims arising out of or relating to these Terms or our Services, regardless of when the claim arose, even if it was before these Terms existed (a "Dispute"), through final and binding arbitration. You may opt out of arbitration within 30 days of account creation or of any updates to these arbitration terms within 30 days after the update has taken effect by filling out this form. If you opt out of an update, the last set of agreed upon arbitration terms will apply.
15.2 Informal Dispute Resolution. We would like to understand and try to address your concerns prior to formal legal action. Before either of us files a claim against the other, we both agree to try to resolve the Dispute informally. You agree to do so by sending us notice through this form. We will do so by sending you notice to the email address associated with your account. If we are unable to resolve a Dispute within 60 days, either of us has the right to initiate arbitration. We also both agree to attend an individual settlement conference if either party requests one during this time. Any statute of limitations will be tolled during this informal resolution process. This dispute resolution procedure is a condition precedent which must be satisfied before initiating any arbitration against the other party.
15.3 Arbitration Forum and Procedures. If we are unable to resolve the Dispute, either of us may commence arbitration with JAMS under its Comprehensive Arbitration Rules and Procedures (the "JAMS Rules") then in effect. Tillion will not seek attorneys' fees and costs in arbitration unless the arbitrator determines that your claim is frivolous. The Federal Arbitration Act will govern the interpretation and enforcement of these arbitration terms and any arbitration. The arbitration will be conducted by videoconference if possible, but if the arbitrator determines a hearing should be conducted in person, the location will be mutually agreed upon, in the county where you reside, or as determined by the arbitrator. The arbitration will be conducted by a sole arbitrator. The arbitrator will be either a retired judge or an attorney licensed to practice law in the state of California. The arbitrator will have exclusive authority to resolve any Dispute, except the state or federal courts of San Francisco, California have the authority to determine any Dispute about enforceability, validity of the class action waiver, or requests for public injunctive relief, as set out below. Any settlement offer amounts will not be disclosed to the arbitrator by either party until after the arbitrator determines the final award, if any. The arbitrator has the authority to grant motions dispositive of all or part of any Dispute.
15.4 Exceptions. Notwithstanding the foregoing, you and the Company agree that the following types of disputes will be resolved in a court of proper jurisdiction:
a. Claims within the jurisdiction of a small claims court consistent with the jurisdictional and dollar limits that may apply, as long as it is brought and maintained as an individual dispute and not as a class, representative, or consolidated action or proceeding;
b. Claims where the sole form of relief sought is injunctive relief (including public injunctive relief); or
c. Intellectual property Claims.
15.5 Class and Jury Trial Waivers. You and Tillion agree that Disputes must be brought on an individual basis only, and may not be brought as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Class arbitrations, class actions, and representative actions are prohibited. Only individual relief is available. The parties agree to sever and litigate in court any request for public injunctive relief after completing arbitration for the underlying claim and all other claims. This does not prevent either party from participating in a class-wide settlement. You and Tillion knowingly and irrevocably waive any right to trial by jury in any action, proceeding, or counterclaim.
15.6 Batch Arbitration. If 25 or more claimants represented by the same or similar counsel file demands for arbitration raising substantially similar Disputes within 90 days of each other, then you and Tillion agree that JAMS will administer them in batches of up to 50 claimants each ("Batch"), unless there are less than 50 claimants in total or after batching, which will comprise a single Batch. JAMS will administer each Batch as a single consolidated arbitration with one arbitrator, one set of arbitration fees, and one hearing held by videoconference or in a location decided by the arbitrator for each Batch. If any part of this section is found to be invalid or unenforceable as to a particular claimant or Batch, it will be severed and arbitrated in individual proceedings.
15.7 Severability. If any part of these arbitration terms is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding of partial illegality or unenforceability would allow class arbitration, class action, or representative action, this entire dispute resolution section will be unenforceable in its entirety.
15.8 Costs of Arbitration. Payment of all filing, administration, and arbitrator costs and expenses will be governed by the JAMS Rules, except that if you demonstrate that any such costs and expenses owed by you under those rules would be prohibitively more expensive than a court proceeding, Tillion will pay the amount of any such costs and expenses that the arbitrator determines are necessary to prevent the arbitration from being prohibitively more expensive than a court proceeding (subject to possible reimbursement as set forth below). If the arbitrator finds that either the substance of your Claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the JAMS Rules. In that case, you agree to reimburse Tillion for all monies previously disbursed by it that are otherwise your obligation to pay under the applicable rules.
16.1 Assignment. You may not assign or transfer any rights or obligations under these Terms and any attempt to do so will be void. We may assign our rights or obligations under these Terms to any affiliate, subsidiary, or successor in interest of any business associated with our Services.
16.2 Changes to these Terms or Services. We are continuously working to develop and improve our Services. We may modify the Services or these Terms from time to time in which case we will update the “Last Updated” date at the top of these Terms. If we make changes that are material, we will use reasonable efforts to attempt to notify you, such as by e-mail and/or by placing a prominent notice on the first page of the Website. However, it is your sole responsibility to review these Terms from time to time to view any such changes. The updated Terms will be effective as of the time of posting, or such later date as may be specified in the updated Terms. Your continued access or use of the Services after the modifications have become effective will be deemed your acceptance of the modified Terms. No amendment shall apply to a dispute for which an arbitration has been initiated prior to the change in Terms.
16.3 Injunctive Relief. You agree that a breach of these Terms will cause irreparable injury to the Company for which monetary damages would not be an adequate remedy and the Company shall be entitled to equitable relief in addition to any remedies it may have hereunder or at law without a bond, other security or proof of damages.
16.4 California Residents. Under California Civil Code Section 1789.3, California residents are entitled to the following consumer rights notice:
If you have any questions, concerns, or complaints regarding Tillion’s Services, you may contact us at:
Tillion, Inc.
Attn: Legal Department
Address: 550 California Ave #1, Palo Alto, CA 94306
Email: legal@tillion.ai
California residents may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs to report complaints or seek additional information at: 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, Telephone: (800) 952-5210
16.5 Electronic Communications. When you visit the Website or send emails to Tillion, you are communicating with Tillion electronically, and you agree to receive communications from Tillion electronically. Tillion may communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures, and other communications that Tillion provides to you electronically satisfy any legal requirement that such communications be in writing.
16.6 Governing Law. These Terms are governed by the laws of the State of California, without regard to conflict of laws rules, and the proper venue for any disputes arising out of or relating to any of the same will be the arbitration venue set forth in Section 15, or if arbitration does not apply, then the state and federal courts located in San Francisco, California. You and the Company agree that the United Nations Convention on Contracts for the International Sale of Goods will not apply to the interpretation or construction of these Terms.
16.8 Export Control. You agree to comply with all applicable export control laws and regulations in your use of the Services. You may not use or access the Services if you are located in a country embargoed by the United States or if you are on any U.S. government list of prohibited or restricted parties.
16.9 Miscellaneous. These Terms constitute the complete and exclusive agreement between you and Tillion and supersede all proposals, oral or written, and all other communications relating to the subject matter of these Terms. In the event of any conflict between any information posted on the Website and these Terms, these Terms shall control. Any additional, inconsistent, or different terms and conditions in any other instrument issued by you in connection with these Terms are of no force or effect. These Terms do not create any partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between you and Tillion. The failure of Tillion to exercise or enforce any condition, term, or provision of these Terms will not operate as a waiver of such condition, term, or provision. Any waiver by Tillion of any condition, term, or provision of these Terms shall not be construed as a waiver of any other condition, term, or provision. If any provision of these Terms is held invalid or unenforceable, the remainder of these Terms shall continue in full force and effect. You agree that a printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Tillion is not responsible for failures to fulfill any obligations due to causes beyond its control. Non-English translations of these Terms are provided for convenience only, and in the event of any ambiguity or conflict between translations, the English version controls.
16.8 How to contact us. You may contact us regarding the Services or these terms at: 550 California Ave #1, Palo Alto, CA 94306 or by e-mail at: support@tillion.ai